What This FAQ Covers
We put this FAQ together based on what you actually ask us — not a generic list copied from somewhere else. If you're trying to figure out how to add funds via bKash, why a withdrawal is pending, how to recover account access on a new phone, or what happens when a game round disconnects mid-play, you'll find the answer here. Each
section below tackles one real scenario. Where a process has steps, we've written them out so you're not guessing. Availability of our platform depends on your local law and eligible regions — if you're unsure whether access applies to you, check that before opening an account. Players in Dhaka and elsewhere across Bangladesh use bKash and Nagad as their main deposit rails,
and those are the methods we've built our wallet flow around.
- bKash deposit flow
- Nagad transfer steps
- Rocket payment support
- Account wallet access